Privacy Policy
This Privacy Policy ("Policy") governs the manner in which the Company collects, uses, maintains, and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by the Company.
General Provisions
1. Information Collection
The Company may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us.
2. Information Use
The information we collect from you will be used exclusively for the following purposes: to process transactions and for account-related communications. The email address Users provide for order processing will only be used to send them information and updates pertaining to their order or account. Similarly, any phone number provided will be used solely for direct customer service communications, appointment scheduling, and to address inquiries initiated by the User. Under no circumstances will this information be used for promotional content or marketing purposes.
3. Information Protection
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
4. Information Disclosure
We do not sell, trade, rent, or otherwise share Users' personal identification information with any third parties. All personal information collected is for the sole use of the Company for the purposes outlined in Section 2 of this Policy. We shall not disclose any personal information to any third party unless required to do so by law.
5. AI Communication and the EU AI Act
We are committed to the responsible use of Artificial Intelligence. In line with the EU AI Act, we ensure that our AI systems are designed and operated with transparency, fairness, and human oversight. When you interact with our AI systems, we will provide clear information about the system's capabilities and limitations.
Your prior consent is mandatory for any interaction with our AI systems. Consent must be explicit and can be obtained through various means, including but not limited to: a verbal agreement, a text message response, an email confirmation, clicking a checkbox on a form, or interacting with a consent banner. No AI-powered communication will be initiated without your express permission. The recording and storage of such communications are subject to a separate, explicit consent, and will not occur otherwise. We will also ensure that you have the right to human review of any significant decisions made by our AI systems.
U.S. Privacy Rights
6. Children's Online Privacy Protection Act (COPPA)
We are in compliance with the requirements of COPPA. We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
7. Do Not Track Policy (California Online Privacy Protection Act)
In accordance with the California Online Privacy Protection Act (CalOPPA), users may inquire about our data practices by contacting us via email. Upon verifiable request, we will disclose the categories of personally identifiable information collected and shared. Users may also request the deletion of their personal information from our systems. All such requests will be processed in compliance with applicable law.
8. State-Specific Privacy Rights
California: If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected, to know if it's being sold or disclosed, to say no to the sale of personal information, to access your information, and to equal service and price. As stated in this policy, we do not sell your personal information.
Virginia, Colorado, Connecticut, and Utah: Residents of these states have rights similar to those under CCPA, generally including the right to access and delete personal data, and to opt-out of the sale of personal data.
To exercise any of your state-specific rights, please contact us.
International Privacy Rights
9. General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: your consent, the performance of a contract, compliance with legal obligations, protection of vital interests, performance of a task in the public interest, and for our legitimate interests that do not override your fundamental rights.
Your rights under GDPR include the right to access, update, or delete your information, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent. To exercise these rights, please contact us.
Your information may be transferred to and maintained on computers located outside of your jurisdiction. If you are located outside the United States, please note that we transfer data to the United States and process it there. Your consent to this policy represents your agreement to that transfer.
Concluding Provisions
10. Changes to this Privacy Policy
The Company has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
11. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and our Terms of Use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Cookie Policy
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